Ask a Seller a Question

Often the first place that buyers start is with Buying a Sample, but sometimes buyers have questions that need answering upfront. The best way to do this is to reach out to the seller via the “Contact Me” button under Ask a Question about this Product” on the product page. This will send an email to the seller using Yellow Seed's internal messaging system, and a message alert will get sent to the seller's regular email inbox as well. They will reply to you via Yellow Seed's internal message service, and you will also be sent a copy of the message to your regular email address.

Some sellers are quick to respond, others may take a while if they are traveling or live in places where the internet connection is slow or spotty. In the future, we hope to add a “response time” and “response %”feature so that you can have a better idea of when you likely to receive a response. If you think this would be helpful for you, please vote on this feature on our Trello board here.

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